Call Center

Outsource your commercial calls, whether they are for Tele-prospecting, Hotline, Tele-survey or even Tele-secretariat.

Call Center, commercial calls, offshore tele-secretary

We propose you to outsource your commercial calls to our Call center which specializes in tele-sales in the French language.

You wish to have meetings with the right clients to finalize your sales, do marketing surveys to help your salespeople in developing prospect sheets or simply offer a hotline service for your business? Our offers are perfect for you.

Teleprospecting

Obtain meetings with the right clients to finalize your sales

Hotline

Incoming and outgoing calls, after-sales service management, customer service

Tele-survey

Satisfaction surveys, information research on your prospects

Telesecretary

Telephone management, follow-up of customer, help in managing your daily life

Teleprospecting

Obtain meetings with the right clients to finalize your sales

Hotline

Incoming and outgoing calls, after-sales service management, customer service

Tele-survey

Satisfaction surveys, information research on your prospects

Telesecretary

Telephone management, follow-up of customer, help in managing your daily life

Exclusive: Call center offer for our website resellers

Since we like helping our website resellers, we offer you our Telemarketing services at a preferential rate.

For 450 euros per month, our operators manage your appointments with the right prospects,
160 hours per month, up to 12 prospective appointments per month.

Teleprospecting

Obtaining of prospective appointments for you
Obtaining prospective appointments is essential in developing of your turnover. We propose helping your sales representatives focus on their objectives by not having to deal with phone calls and managing appointments. We provide a team of efficient telephone advisers and assistance in drafting the telephone sales pitch.

Our call center agents will manage the appointments with your future customers.

How does it go?

First, we discuss about your specifications and your target with you. If necessary, we also help you write your telephone sales pitch.

You give us a geographical area to prospect and we will start with the calls. Each prospective appointment obtained is filled on sheet containing all the information you will need. Each one of them will then be shared on a planning which will then help you to better manage.

Tariffs 900 € / month

Duration: 20 days (160 hours)
Over 80 calls every day
Results: around 3-4 appointment / week

Would you like a callback
by a technical or commercial advisor?

Customer service – Hotline

We will ensure the reception of your calls by training our agents on your business and products in order to provide you with quality customer service. We will have a designated tailor-made team that can handle incoming and outgoing calls, manage chats and email communications.

We take the role of customer service, manage inquiries, technical hotline and after-sales service.

Rates:

10h package: € 105 (10,5 € / h)
20h. package: €190 (€ 9.5 / h)
40h package: €340 (8.5 € / h)
80h package: €660 (8,25 € / h)
160h package: €1280 (8 € / h)

Tele-survey

To better help your sales representatives, our agents will investigate your prospects for them and update your files by obtaining: e-mail addresses, names of the person-in-charge, direct telephone numbers and postal addresses.

We can also do customer satisfaction surveys and send you the completed questionnaires of your prospects.

Rates:

10h package: €105 (10,5 € / h)
20h package: €190 (€ 9.5 / h)
40h package: €340 (8.5 € / h)
80h package: €660 (8,25 € / h)
160h package: €1280 (8 € / h)

Tele-secretariat

A tele-secretary helps you in your daily life and ensures a telephone presence when you are unavailable in the office.

We offer our tele-secretariat service which will not only provide telephone support to your customers but will also help you in online researches if you wish and in increasing your customers.

A secretary is assigned to manage your file and you will be notified immediately by e-mail for each call received. The call will be transferred to your mobile if your intervention is required.

Rates:

5h package: €85 (17 € / h)
Applicable for 2 weeks

10h package: €160 (16 € / h)
Applicable for 1 month

20h package: €300 (15 € / h)
Applicable for 1 month

160h package: €960 (6 € / h)
Applicable for 1 month

If you have any questions or would like to obtain information from one of our advisers, please fill out this form and provide us with as much detail as possible. We will get back to you within 24 hours, Thank you

Request for information about Call center

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Contact us

+230 214 33 25

+33 9 72 27 40 33
Skype: chris-mbp


Free from a landline, excluding any additional cost depending on mobile phone operator. Onirique Factory support is only open from
Mon - Fri: 8am - 6pm.

Countries



Support

Contact Us

+230 214 33 25

+33 9 72 27 40 33
Skype: chris-mbp


Free from a landline, excluding any additional cost depending on mobile phone operator. Onirique Factory support is only open from
Mon - Fri: 8am - 6pm.

Countries